These terms and conditions apply between the person, firm, company or other entity specified on your booking or registration form (“you” or “your”) and The Good Conference Company that is the owner, organiser, operator and/or manager of the event/conference (“The Sustainable Foods Conference”), for attendee / delegate registrations for the event specified on your booking form (“Event”). Please read them carefully as they contain important information. By submitting your registration to attend the Event (“your registration”) you agree to be bound by these terms to the exclusion of all other terms. If you do not agree to be bound by these terms The Good Conference Company will be unable to accept your registration.
1. Registration Confirmation
Your registration (whether submitted directly by you or on your behalf) is an offer to The Good Conference Company to attend an Event which is subject to The Good Conference Company’s acceptance in writing (which may include (without limitation) email). A binding contract between The Good Conference Company and you will only be formed when written confirmation of acceptance (“Confirmation” or “Confirmed”) is sent by The Good Conference Company to you (whether or not it is received) using the contact details you provided at the time of registration. You should contact The Good Conference Company if you have not received Confirmation within 5 days of your registration, but in any event if Confirmation is not sent within 14 days of The Good Conference Company receiving your registration, your registration will be deemed to be accepted unless The Good Conference Company notifies you otherwise. The Good Conference Company reserves the right in its sole discretion to refuse to accept your registration.
2. Fees and Payment Terms
2.1 You will pay The Good Conference Company the fees specified in your booking form for the Event (“your fees”). Payment of your fees must be received in full and in cleared funds by The Good Conference Company from you in accordance with The Good Conference Company’s payment terms. If payment of your fees in full is not received before the Event, The Good Conference Company may (at its sole discretion) either require such payment as a condition of your access to the Event or refuse or block your access to the Event (whether physical or virtual). No refunds of any proportion of your fees already paid (if any) will be made and any balance of your fees will remain due and payable where access to an Event is refused under this Condition 2.1.
2.2 All discounts can only be applied at the time of registration and discounts cannot be combined. All discounts are subject to The Good Conference Company’s approval. Discounts for group registrations are only valid for the number of delegates specified on your booking form. If the number of delegates that attends the Event is (for any reason) less than the number specified in your booking form, then The Good Conference Company will not change your fees to reflect the number of delegates that actually attend the Event in line with The Good Conference Company’s published prices then in force. Any additional sums payable to us as a result shall be paid in line with this Condition 2.
2.3 Prices for each Event are correct at the time of publication. The Good Conference Company reserves the right to change the prices at any time, but changes will not affect registrations which have already been confirmed by The Good Conference Company.
2.4 It is the intent of the parties that The Good Conference Company will receive payment of your fees net of all applicable taxes, including without limitation, sales, VAT, service or withholding taxes (“Taxes”), all of which shall be paid solely by you. If and to the extent that any Taxes are levied upon, or found to be applicable to, the whole or any portion of the payment of your fees, the amount of such payment shall be increased by an amount necessary to compensate for the Taxes (including any amount necessary to “gross up” for Taxes levied on the increase itself).
3. Cancellation by You
3.1 Except as may be otherwise expressly advised as part of the Event’s registration process, you may cancel your registration in accordance with this Condition 3. You will receive a refund of your fees paid to The Good Conference Company (if any) if you cancel your registration 90 days or more before the Event, subject to an administration charge equivalent to 10% of the total amount of your fees plus Taxes (if applicable). The Company regrets that the full amount of your fee remains payable in the event that your cancellation is 90 days or less before the Event or if you fail to attend the Event. If a cancellation changes the entitlement to a multi-registration discount, the lowest value registration will be cancelled first. No cancellations are accepted once any part of a single or multi registration party has accessed the pre-Event networking or partnering facilities, applications or platforms. All cancellations must be sent by email to [email protected] or [email protected] marked for the attention of Accounts Payable and must be received by The Good Conference Company. You acknowledge that the refund of your fees in accordance with Condition 3 is your sole remedy in respect of any cancellation of your registration by you and all other liability is expressly excluded.
3.2 Substitutions with employees from your organisation are welcome at any time but in all other respects delegate registrations are issued for your personal use only and cannot be shared with any person during the Event. You may not purchase registrations as agent for any third party, sell or otherwise transfer your registration to others, or exploit the registration commercially or non-commercially in any way.
4. Change to or Cancellation of the Event by The Good Conference Company
4.1 The Good Conference Company may (at its sole discretion) change the format (including, without limitation, from a physical in-person Event to a virtual Event and vice versa), speakers, participants, content, venue location and programme or any other aspect of the Event at any time and for any reason, whether due to a Force Majeure Event, in each case without liability.
4.2 The Good Conference Company may (at its sole discretion) change the date or cancel an Event at any time for any reason. Where The Good Conference Company changes the date or cancels the Event for any reason except due to a Force Majeure Event (in which case the terms of Condition 4.3 shall apply), The Good Conference Company shall automatically transfer your registration to any rearranged Event that The Good Conference Company chooses to organise (acting in its sole discretion). If you promptly, and not more than 30 days after being notified by The Good Conference Company of the new date(s) of the Event, notify The Good Conference Company in writing that you do not wish to attend the rearranged Event or if The Good Conference Company elects not to rearrange the Event then you will (as your sole remedy) be entitled, at your discretion, to receive either a credit note or a refund in respect of your fees received by The Good Conference Company. After expiry of the 30-day notification period set out above you may still cancel your registration for the rearranged Event. Condition 3 above shall apply with reference to the new dates and an administrative charge may be payable.
4.3 Where a Force Majeure Event has or may have (in The Good Conference Company’s sole discretion) an adverse impact on: (i) the ability of The Good Conference Company to hold the Event at the planned venue or on the planned date; or (ii) the Event generally, then The Good Conference Company shall be entitled but not obliged (in its sole discretion) to either: (i) provide an alternative format, facility or venue for the Event; and/or (ii) reschedule the Event. Any of your fees received by The Good Conference Company shall be applied to any rearranged or rescheduled Event held pursuant to this Condition 4.3 and you shall not be entitled to object to such rearranged or rescheduled Event or have any right to claim any compensation in respect thereof. If The Good Conference Company is unable or elects not to rearrange or reschedule the Event pursuant to this Condition 4.3, then you will (as your sole remedy) be entitled, in your sole discretion, to receive either a refund or credit note in respect of your fees received by The Good Conference Company.
4.4 These terms and conditions shall equally apply in respect of any rearranged or rescheduled Event organised by The Good Conference Company pursuant to Conditions 4.2 and 4.3.
4.5 For the purpose of these terms and conditions “Force Majeure Event” means any event or circumstance arising that is beyond the reasonable control of The Good Conference Company (including but not limited to governmental laws, ordinances, regulations, requisitions, restrictions, guidelines, recommendations or action, imposition of sanctions, embargo, military action, acts or threats of terrorism or war, mob, civil commotion or riot, health scares (including without limitation, epidemic and pandemic (e.g., COVID-19), whether or not new, ongoing or recurring), fire, acts of God, flood, drought, earthquake, severe weather, disaster, disruption to transportation, third party contractor/supplier failure, venue damage or cancellation, industrial dispute, strikes, labour disputes, interruption/failure of utility service, lack of commodities or supplies, accidents, nuclear, chemical or biological contamination, monarch death, speaker or participant cancellation or withdrawal, or any other comparable calamity or casualty).
4.6 To the fullest extent permitted by the applicable law, The Good Conference Company shall not be liable to you for any loss, delay, damage or other liability incurred resulting from or arising in connection with the cancellation or date change of the Event howsoever arising or any venue change. You acknowledge and agree that the provisions of Conditions 4.1, 4.2 and 4.3 set out your sole remedy should the Event be changed, postponed or cancelled and all other liability of The Good Conference Company is expressly excluded.
5. Consequences for Breach
By registering for and attending the Event, you agree to comply at all times with The Good Conference Company’s Code of Conduct, as may be available on The Good Conference Company’s website from time to time.
The Good Conference Company may (at its sole discretion) refuse access to, or eject / block from the Event, any person in its absolute discretion, including (without limitation) any person who fails to comply with these terms and conditions or who in the opinion of The Good Conference Company represents a security risk, nuisance or annoyance to the running of the Event. You agree to comply with all reasonable instructions issued by The Good Conference Company or the venue owners or operators at the Event.
6. Consent to Official Photography and / or Recording at Events
All unauthorised photography and / or the recording or transmitting of audio or visual material, data is expressly prohibited. You consent to The Good Conference Company Group undertaking multimedia recording of the Event which may include your participation in the Event as a delegate (the “Content”) and you consent to the use by The Good Conference Company Group of any such recording anywhere in the world for promotional, marketing and other purposes. You acknowledge and agree that The Good Conference Company Group is the exclusive owner of all rights in the Content and hereby waive any and all: (a) rights in and to such Content, and (b) claims that you may have relating to or arising from the Content or its use.
7. Data Privacy
The personal information which you provide to us will be held by us on a database and where we have appropriate authorisation/justification (which may include, without limitation, express/implied consent or legitimate interests), may be shared with other companies in The Good Conference Company group and selected third parties in the UK, United States and internationally for promotional purposes. Your personal information may also be shared with government entities and regulatory authorities as required by law. Further, there may be certain areas of the Event at which your attendance is conditional on your personal information being provided to third parties which have sponsored or are managing such areas. The use that any third parties make of your personal information is outside of The Good Conference Company’s control and, to the extent permitted by applicable law, we do not accept any liability in this regard. For more information provide please see our privacy policy which can be found at https://www.sustainablefoodsevent.com/privacy-policy/
8. Limitation of Liability
To the fullest extent permitted by the applicable law, The Good Conference Company excludes: (a) all liability for loss, injury or damage to persons or property at the Event; (b) all indemnities, warranties, representations (whether express or implied); and (c) any actual or alleged indirect loss or consequential loss, any loss of profits, anticipated profits, savings, loss of business revenue, loss of business, loss of opportunity, loss of goodwill, or any other type of economic loss, suffered by you howsoever arising. If The Good Conference Company is liable to you for any reason, The Good Conference Company’s total liability to you in relation to the Event (whether under these terms or conditions or otherwise) is limited to the amount of your fees received by The Good Conference Company.
9. Miscellaneous
9.1 If, by reason of any Force Majeure Event, The Good Conference Company is delayed in or prevented from performing any of its obligations to you under these terms and conditions or otherwise, then such delay or non-performance shall not be deemed to be a breach of these terms and conditions and no loss or damage shall be claimed by you by reason thereof. The Good Conference Company’s obligations shall be suspended during the period of the delay or non-performance and The Good Conference Company and you shall each use reasonable endeavours to mitigate the effect of the Force Majeure Event. The provisions of this Condition 9.1 are subject to the provision of Condition 4.3.
9.2 The Good Conference Company reserves the right to amend these terms and conditions from time to time. However, you will be subject to the terms and conditions in force at the time you submit your registration.
9.3 No person other than you and The Good Conference Company shall have the right to enforce these terms and conditions between us without the prior written agreement of you and The Good Conference Company.
10. Governing Law and Jurisdiction
These terms and conditions and any dispute or claim arising out of or in connection with it or its subject matter or formation shall be governed by English law and you submit to the exclusive jurisdiction of the English courts.
DISCLAIMER FOR ACTIVITIES
You should consider carefully whether you will be able to participate in any activities or functions offered as part of a programme relating to the Event. You accept that, if a programme exists for the Event you are attending, it is entirely your responsibility to decide whether or not participation in any activity offered as part of the programme is appropriate to your capabilities, aptitude, fitness and health. If you have any concerns about your capabilities, aptitude, fitness and/or health to participate you should consult with (and follow the recommendations of) a medical professional prior to engaging in any activity. If at any time during any activity you feel unwell or consider that it is unsafe for you to continue, please stop the activity immediately and seek appropriate advice. You also accept that it is entirely your responsibility to observe all health and safety requirements and instructions that you may be given in relation to activities.
To the extent permitted by applicable law, The Good Conference Company and all entities within the The Good Conference Company group (as well as any employees or other representatives of the same) excludes all liability for any loss, injury or damage whatsoever that you may suffer in connection with or arising from your participation in any activities or functions offered as part of the programme (including, without limitation, any activities held outside of, or incidentally to, the main Event that you are attending), whether direct, indirect, consequential, special, incidental or punitive loss, injury or damage (including, without limitation, injury to persons, property damage, theft, loss of profits, loss of business, loss of opportunity, loss of goodwill, loss or corruption of data or any other type of economic loss, injury or damage) or otherwise. The limitations and exclusions in this paragraph only apply to the extent permitted by applicable law.
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